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Designed for cleaner water in less time!
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Improves taste and removes odors
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Reduces harmful contaminants
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BPA free
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Dishwasher safe
The Alexapure® Water Filter Pitcher: Quality You Can Taste
- 3-stage multi-media filtration for reducing difficult-to-clear contaminants
- Improved design that gives you 10 cups of filtered water in a unit the size of a 5-cup pitcher—that’s 2 more cups than before!
- Enhanced filling seal technology to prevent cross-contamination
In short, Alexapure Pitcher lets you confidently provide your family with cleaner, safer, and better-tasting water every day or during emergencies.
The filtration technology reduces contaminants in your tap water, including:
Arsenic | Benzene | Cadmium | Chlorine* | Chromium-6 | Heavy Metals | Herbicides | Lead | Mercury | Microplastics | PCBs | Pesticides | Selenium | Trihalomethanes (THMs) | Volatile Organic Compounds (VOCs) | Zinc
Dual Filters: the Alexapure Pitcher Advantage
- Dual filters can replace 750+ water bottles.**
- Lasts twice as long as standard pitcher filters with 90 days of filtered water (or 100 gallons).
- Takes just a few minutes to fill the half-gallon carafe—other filters can take twice as long.
- Holds up to 10 cups (over half a gallon) of water.
- Made from BPA-free and FDA food-grade materials.
- Elevates pH Levels.
- Reduces contaminants but retains important minerals.
Longer-Lasting Water
Enjoy speedy and optimal filtration with the two included filters in your Alexapure Water Filter Pitcher. With up to 100 gallons or 3 months of use for one person—whichever comes first - you'll enjoy double the longevity of common water pitchers.
Innovative Design for Easy Drinking
Filling your pitcher has never been easier. The front-fill "trap-door" gives you easy and convenient no-spill filling, as well as seals contents from refrigerator odors. And you'll never need to worry about overfilling with our useful "see-through" funnel.
It's silicone rim seal prevents cross-contamination and allows proper venting for smooth, gurgle-free pouring.
Plus, it's dishwasher safe (top rack preferred) to make cleaning a breeze.
This pitcher is not meant to filter salt water.
*Chlorine reduction claims are not performance tested by IAPMO or NSF International or Envirotek Laboratories, beyond 200 gallons. Additional performance claims are based on independent laboratory and manufacturer’s internal test data. Actual performance is dependent on influent water quality, flow rates, system design and application. Results may vary. Keep the filter moist and from drying out at all times for maximum filtration capacity.
For the best results, store replacement filters at temperatures above 35°F. This system has been tested for the reduction of the substances listed in the provided product test data sheets. The concentration of the indicated substances in water entering the system was reduced to a concentration less than equal to the permissible limit for water leaving the system, as specified in NSF/ANSI 53. Minimum substance reductions are listed on the provided test data sheets for testing up to 200 gallons.
System and installation to comply with state and local laws and regulations. Do not use with water that is microbiologically unsafe or unknown quality without adequate testing and/or disinfection before or after the system. Systems certified for cyst reduction may be used on disinfected waters that may contain filterable cysts. Manufactured from NSF/ANSI standard 61 and California Prop 65 Compliant certified coconut shell carbon and raw materials.
PERFORMANCE: Performance claims are based on independent lab results and manufacturer’s internal test data*. Actual performance is dependent on influent water quality, flow rates, system design and applications. Your results may vary. Performance claims are based on a complete system, including a filter, housing, and connection to a pressurized water source. This filter must be operated according to the system’s specifications in order to deliver the claimed performance. It is essential to follow operational, maintenance, and filter replacement requirements as directed for each application for this filter and system to perform correctly. Read the Manufacturer’s Performance Data Sheet accompanying the system and change the filter as suggested. The contaminants or other substances removed or reduced by this water filter are not necessarily in all users’ water.
WARRANTY: LIMITED LIABILITY: ALEXAPURE LLC makes no warranties of any kind, expressed or implied, statutory or otherwise, and expressly disclaims all warranties of every kind, concerning the product, including, without limitation, warranties of merchantability and fitness for a particular purpose, except that this product should be capable of performing as described in this product’s data sheet. ALEXAPURE LLC’s obligation shall be limited solely to the refund of the purchase price or replacement of the product proven defective, in ALEXAPURE LLC’s sole discretion. Determination of suitability of this product for uses and applications contemplated by Buyer shall be the sole responsibility of Buyer. Use of this product constitutes Buyer’s acceptance of this Limited Liability.
**Standard 16.9 (500 ml) bottles
Click Here to View WeckLab Independent Test Results
Click Here to View LA-Lab Organics Test Results
Click Here to View LA-Lab Inorganics Test Results
Check out our other Alexapure products including the the Alexapure Home Under Counter Water Filtration System.
Refund Policy
Refunds and Return
Most of our platforms have a 30-day return policy; be mindful of those that do not!
We do extend a 30-day, no-questions-asked return/refund policy across company lines. This return policy extends to unused, unopened products. However, there are different circumstances for different situations and there are times when we need to review each refund/return individually.
Customer Choice Return:
When it’s the customer’s choice to return an item because they changed their mind or it simply wasn’t what they wanted, they are responsible for the cost of returning the order or items.
Note:
Each return label request gets reviewed. There are many times that, after review, a return label will not be issued due to the cost of returning an item that is damaged, defective, or mis-shipped.
If a customer is persistent and wants a return label emailed to them for an item that was damaged, defective, or misshipped, please reach out to a lead on the Customer Service Intercommunication Channel in Slack using the following format: @csr-leads order Sxxxxxxxx Joe Smith, requesting status on the return label for damaged items. Requesting priority review of return label quest.
All notes on Shopify order.
Shipping terms regarding order status:
*Issued and Draft- means that they are in the warehouse but not selected to pick yet, working their way to the front of the line
*Committed and Processing- means that it is going to be printed shortly for picking
*Picking- means that they are in the hand of a crew member and being picked and packaged
*Awaiting shipment and Ready for Carrier means that it is already in the boxes and sitting at the Shipstation awaiting a label
*Labeled and Ready for UPS means that it is already loaded and in the hands of UPS
CUSTOMER SERVICE TEAM EXPECTATIONS:
Disclaimer:
**THIS IS FOR CUSTOMER CHOICE RETURNS ONLY**
NOTE:
REMINDER:
The Customer Service Representative IS required to inform the customer that the shipping cost to send the package to the customer will be deducted from their refund.
IT IS REQUIRED TO ANNOTATE THE TIMELINE IN SHOPIFY THAT THE REFUND POLICY WAS COMMUNICATED WITH THE CUSTOMER AND THE CUSTOMER EMAIL TEMPLATE WAS SENT
The Customer Service Representative IS required to inform the customer that the shipping cost to send the package to the customer will be deducted from their refund.
If a customer wants to return an item/order that is within the brand-specified website’s time frame, the customer is required to contact customer service, and the Customer Service Representative will provide the address for the return and note the Shopify timeline.
After the customer has been advised of the return process, the Customer Service Representative is required to send a follow-up email advising that the shipping cost for their delivery will be deducted from the total refund amount; the Customer Service Representative will also provide the return address information, utilizing the following template:
Subject: Return Instructions for Order #[Order Number]
Dear [Name],
Thank you for contacting us regarding the return of your [item]. We are sorry to hear that you are not satisfied with your purchase. As per our discussion, the return address is [insert the correct company’s return address here].
You have the freedom to choose the carrier for the return shipment. Please note that you will be responsible for the shipping costs to return the product to us.
The shipping cost incurred for sending the product to you initially will be deducted from your refund, totaling $0.00.
Your refund will be processed upon receipt of the product at our warehouse.
We appreciate your order and apologize for any inconvenience.
Thank you.
Sincerely,
[Your Name] [Your Company and Contact information]
The Customer Service Representative is required to submit a refund form
Refunds: Partials & Modifications & Instore credit 2024
1. If the tracking information shows that UPS returned the package to the sender (without the package ever reaching the customer), a Customer Service Representative is required to reach out to the customer to determine if the customer prefers an NCO or refund
NOTE:
After 3 unsuccessful attempts of reaching out to the customer and not getting a response, the Customer Service Representative is required to complete the refund request form and alert a Team Lead in Slack using the 3Cs. (Clear, Concise, and Complete Notes)
Refunds: Partials & Modifications & Instore credit 2024
If the customer had an order and the shipping was free due to meeting the minimum threshold- It cost Ready Alliance to ship that order to the customer with the position that the customer would be keeping the order so if they return the order, the cost for Ready Alliance to originally ship that order should be deducted from the refund.
Make sure we are sharing with the customer that any refunds will be less delivery charges (cost to ship to them) as well as, any applicable return label fees. Please note to the order timeline that the customer understands both of these charges. When completing the Refunds Form, please ensure your total includes the deduction for the return label fees and shipment cost (found in the RA tool).
The shipping cost needs to be located and deducted from the refund amount requested on the Refunds: Partials & Modifications & Instore credit 2024 Google Sheet.
You can find shipping costs in the RA tool this cost needs to be noted and deducted from the refund on the Refund request form