Product Guarantee

To make sure you have access to the highest-quality emergency supplies anywhere, every product available on is hand-selected by preparedness experts.

30-Day Return Policy

 Any unopened, unused items sold on can be returned within 30 days for a full refund. To qualify for a full refund:

  • 30 days or fewer must have passed since the original purchase
  • Customer must be able to show a receipt or proof of purchase
  • Items must be shipped back in their original packaging and condition
  • Customer must pay for costs of shipping (not refundable). Shipping costs may be deducted from return credit.

Please ship all returns to 1175 South Meridian Park Road Suite B Salt Lake City, UT 84104.

All returns are processed and issued by Do not ship returned items to the product manufacturer.

Please direct all questions about returns to 1-888-579-6849
or [email protected]. We are eager to help! customer service office hours are Monday through Friday, 8:00 am MDT to 5:00 pm MDT. Closed Saturday and Sunday.