Welcome to the Support Center

In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid email address is required to submit a ticket.

Open A New Ticket

Please provide as much detail as possible so we can best assist you. To update a previously submitted ticket, please login.

Open A New Ticket

Check Ticket Status

We provide archives and history of all your current and past support requests complete with responses.

Check Ticket Status

Emergency Essentials Contact Information

Office and Manufacturing Location

1911 S 3850 W
Salt Lake City, UT 84104
United States

Note: This address is not a retail store. The full catalog of Emergency Essentials products are available online at BePrepared.com with a limited selection available at select local retailers.


Sales:       855-411-3161
Service:   800-999-1863

Office Hours

MON - FRI 8:00 AM-5:00 PM MDT